PTC staff conduct regular proactive customer visits to understand the customers’ and market needs, gather feedback on the performance of our products in order to develop new products or improve on the existing products to meet the customers’ needs. PTC provides technical support and advice on the material selection, share knowledge and experience on improvements made to mold and product design, fabrication process improvement, productivity improvement, defects troubleshooting, testing services, application & product development, etc. With the facilities set up at PTC which are mainly dedicated for the polyolefin industries, we provide laboratory testing services to customers in terms of material identification and formulation, materials blending ratio, troubleshooting, product performance evaluation, new application development on request as part of our technical support and consultation. We also conduct partnership programs with our loyal customers like new applications & product development, quality and productivity improvement, upgrading their staff knowledge and experience, etc. at their request.