Tech Center staff conduct regular proactive customer visits to understand the customers’ and market needs, gather feedback on the performance of our products in order to develop new products or improve on the existing products to meet the customers’ needs. Tech Center provides technical support and advice on the material selection, share knowledge and experience on improvements made to mold and product design, fabrication process improvement, productivity improvement, defects troubleshooting, testing services, application & product development, regulatory and compliances etc.

Tech Center closely monitors the latest regulatory requirements and compliance standards, including REACH, FDA, EU Food Contact regulations, and other applicable global regulatory requirements, to ensure our products continue to meet evolving customer needs and regulatory expectations. Tech Center continuously reviews and updates our Product Regulatory Compliance Statements (PRCS) to reflect the latest regulatory developments and applicable requirements. Through ongoing regulatory monitoring and collaboration with relevant internal teams and regulatory bodies, we provide customers with accurate, reliable, and up-to-date regulatory information to support their product applications, compliance requirements, and market needs.

With the facilities set up at Tech Center which are mainly dedicated for the polyolefin industries, we provide laboratory testing services to customers in terms of material identification and formulation, materials blending ratio, troubleshooting, product performance evaluation, new application development on request as part of our technical support and consultation. We also conduct partnership programs with our loyal customers like new applications & product development, quality and productivity improvement, upgrading their staff knowledge and experience, etc. at their request.