One of our key strategies is to enhance customer value by exploring opportunities for product development and improvement, technical and fabrication process training, and customized solutions, where appropriate, based on customer requirements. We perform these activities through our Tech Center located at our Tanjung Langsat site in Malaysia.

We established Tech Center in 2000 to be a leading research and development laboratory for product applications, and a technical training and consultancy hub for the polyolefin industry. Tech Center is equipped with comprehensive analytical and physical laboratory testing instruments and plastic fabrication facilities. These facilities are operated by a team of trained and dedicated technical professionals.

Our Tech Center engineers regularly visit key domestic customers in Malaysia and Indonesia as well as our overseas customers in Asia including China,Phillipines and India to provide technical support services and assistance. Tech Center team, which works closely with Lotte Chemical Research & Development Center (LC R&D Center) , Lotte Chemical Titan Nusantara (LCTN) and process technology licensors for our plants, develops new product grades to meet market demand and customer requirements. We receive support from LC R&D Center & LCTN in the form of technical assistance (including industry know-how), and support from process technology licensors in the form of technology maintenance. We also provide training to customers in new product usages and applications. As at the Last Practicable Date (LPD), we have provided technical and fabrication process training to more than 5,000 of our customers' employees.